Privacy policy

Last Updated: September 23, 2026

YSYOKOW respects your privacy and takes reasonable steps to handle personal information responsibly. This Privacy Policy explains the types of information that may be collected when you visit our website, place an order, or contact us, and how that information may be used.

Information You Provide

Depending on how you interact with our website, information you provide may include:

Name
Email address
Phone number, when provided
Billing and shipping address
Order information
Information included in customer service communications

Order and Transaction Information

When you place an order, information associated with the transaction may be processed to complete the purchase, prepare the order, arrange delivery, provide customer support, and handle returns or refunds.

Payment Information

Payments are processed through payment services available at checkout. Payment providers may collect and process payment information according to their own privacy policies and applicable requirements.

Website and Device Information

When you visit our website, certain technical information may be collected automatically through the website platform and related technologies. This may include information about your browser, device, network connection, and interactions with the website.

How Information May Be Used

Personal information may be used to:

Process and fulfill orders
Provide shipping and delivery services
Respond to customer service inquiries
Process returns and refunds
Maintain and improve website functionality
Help protect the website and transactions from unauthorized or fraudulent activity
Meet applicable legal and operational requirements

Service Providers

YSYOKOW may work with service providers that support website operation, payment processing, order fulfillment, shipping, customer service, analytics, or other business functions.

These providers may process information as necessary to perform the services they provide.

Shopify

YSYOKOW uses Shopify to operate its online store. Information submitted through the store may be processed by Shopify and other service providers involved in providing the shopping and transaction services.

Cookies and Similar Technologies

Our website and its service providers may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, and provide relevant services.

Information Security

We use reasonable measures to help protect personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Information Retention

Personal information may be retained for as long as reasonably necessary for order fulfillment, customer service, business operations, legal obligations, dispute resolution, and other legitimate purposes.

Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently from YSYOKOW and may have their own privacy policies and terms.